Business and Management Articles

Human-curated, best-of-Web business articles

20 Most Recent Articles

  1. One Communication Tool You Should Add to Your Toolkit
    Want to provide better feedback, introduce people, or master small talk? Try this technique.

  2. Corporate Digital Responsibility: Doing Well by Doing Good
    Accenture has identified five principles that will increasingly define what it means to be a responsible business in the digital economy. Companies that understand and take action on these principles will be positioned not only to manage today’s challenges but also to differentiate themselves for growth in the future.

  3. Seven Attributes of the Most Innovative Cultures
    Innovation is culturally agnostic in one sense and highly culture-sensitive in another. While in theory, nothing prevents every country in the world from having its own Silicon Valley (although it would look different from place to place), there are seven cultural “universals” shared by every truly innovative society.

  4. Infographic: Do Corporate Boards Pick the Best CEOs?
    Research shows what happens to succession winners and losers.

  5. Open Innovation: Collaborating Successfully with Small High-Tech Firms
    In the age of big bang disruption, inward-looking growth strategies can be risky. It comes as no surprise then, that there are a large number of companies turning to partnership with small high-tech firms to ensure faster and more effective innovation.By directly engaging with outsiders – consumers, suppliers, universities and even competitors - large companies have been able to develop highly efficient innovation processes and … [ Read more ]

  6. Hacking Innovation
    Hacking does not ascribe a specific intent, and nothing about the skillset itself is right or wrong. In fact, hacking is a tool, an approach. In the same way a knife can be used for evil (to murder) or to heal (a scalpel used to perform a life-saving surgery), hacking can be used to destroy or rebuild. While hacking can clearly be used for wrongdoing, … [ Read more ]

  7. The End of Globalisation?
    Political science suggests that a reversal, or even collapse, of globalisation is a distinct possibility.

  8. Bad At Your Job? Maybe It’s the Job’s Fault
    A poorly designed job can work against even the most dedicated employee, setting the person up to fail. Robert Simons explains how to gauge whether an employee's position offers the right mix of organizational support and responsibility.

  9. Unhappy At Work? Swipe Right To Tell The Boss
    Startups and established pollsters alike are working to bring the employee-engagement survey into the age of smartphones and big data.

  10. The 4 Types of Organizational Politics
    Executives can view political moves as dirty and will try to distance themselves from those activities. However, what they find hard to acknowledge is that such activities can be for the welfare of the organization and its members. Thus, the first step to feeling comfortable with politics requires that executives are equipped with a reliable map of the political landscape and an understanding of the … [ Read more ]

  11. Where Do Advocates Come From?
    A strong sense of conviction can both encourage and discourage people from speaking out.

  12. Segmentors vs Integrators: Google’s Work-Life-Balance Research
    Google research shows that those who rigidly separate their personal and work lives are significantly happier about their well-being than those who tend to blur the lines between the two.

  13. What Most Companies Miss About Customer Lifetime Value
    For managers and marketers alike, the power to calculate what customers might be worth is alluring. That’s what makes customer lifetime value (CLV) so popular in so many industries. CLV brings both quantitative rigor and long-term perspective to customer acquisition and relationships. For all its impressive strengths, however, CLV suffers from a crippling flaw that blurs its declared focus.

  14. How to Send Better Email – Without Second-Guessing a Single Word
    At Buffer, we strive for 100 percent awesomeness in the emails we send to customers, and that pursuit of excellence carries over to the emails we send to teammates, colleagues, friends, and family. We want to send better email, the kind that delivers the intended message plus the desired emotion.So I’m happy to share some of my sources of email inspiration. These are the templates … [ Read more ]

  15. Turning Change Upside Down: How New Insights are Changing Old Assumptions
    Many executives believe organizational change is an inherently messy, chaotic process. Without a doubt, change can derail business. But that’s because leaders have been managing it using faulty assumptions and outdated mental models. Learn how today’s wealth of data and powerful analytics capabilities have uncovered predictable patterns of how organizational change unfolds.

  16. 5 Questions Leaders Should Be Asking All the Time
    I believe there are some essential questions that are useful across a variety of contexts, including, and perhaps especially, the workplace. In fact, I gave a commencement speech last year on this topic, suggesting to students from the Harvard Graduate School of Education that there are really only five essential questions in life. Although the audience was future educators, I believe these questions are equally … [ Read more ]

  17. Change How You Change: 7 Insights for Faster Positive Habit Formation
    Change is not easy, is it? We start out with the best of intentions, but all too often those aims get pushed aside. Because I help people change for a living, I’ve been obsessed for the past dozen years or so with discovering how to make the process easier. I want to change how people change. After a lot of research and practice on myself … [ Read more ]

  18. The Four Essential Pillars of Successful Platform Businesses
    To transition from pipeline to ecosystem business requires executive focus and strength building in four key areas.

  19. The 3 Simple Rules of Managing Top Talent
    During my 15 years of managing talent as dean of the Rotman School of Management, and previously as cohead of Monitor, I have managed some of the best and brightest in professorial talent and the strategy consulting industry worldwide. Over this combined quarter-century of experience, I developed three rules for managing top-end talent.

  20. Movie Producer Brian Grazer Explains How Asking The Right Questions Will Make You A Better Boss
    Questions are a great management tool.Asking questions elicits information, of course. Asking questions creates the space for people to raise issues they are worried about that a boss, or colleagues, may not know about. Asking questions lets people tell a different story than the one you’re expecting. Most important from my perspective, asking questions means people have to make their case for the way they … [ Read more ]