This paper describes a three-phased approach to the development of a comprehensive project based performance framework. It presents and discusses in some detail a project based strategy map, a set of KPI and project initiatives. It identifies the points of interface between BSC and C/SCS and discusses the project governance issues that must be addressed by the project team. A comprehensive approach to project management such as this can enhance the chances that projects are consistently delivered on time, within budget and to the specification.

This paper proposes that a Strategy Implementation Monitoring System (SIMS) based on shareholder value, the Balanced Scorecard and ABC/ABM concepts can equip organisations with a complete insight into organisational performance. Such a system could be used as a communication channel between not only strategy formulators and strategy implementers, but also as a communication channel between the executive team and the investors.