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Antti Vasara




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1. The other end of the supply chain
By tweaking the demand-supply chain, suppliers can offer their customers completely new value propositions and improve their own operations-without having to weigh the benefits of customer service against its cost.
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The McKinsey Quarterly
Jan Holmström, Perttu Louhiluoto, Bill Hoover, Antti Vasara
2003-02-09
140