Archive for August, 2003

Aug 31st 2003 Mary Tolan’s Modest Proposal

Source: Business 2.0
Read this article: http://www.business2.com/…/mag/0,1640,49464,00.html

A rising star at Accenture is advising Big Oil and the auto industry that they can revitalize the economy, mint profits, and save the planet — if they’ll just learn to stop worrying and love hydrogen.

No Comments » Posted by Administrator / Industry Specific and Trends / Analysis

Aug 31st 2003 Learning to Love Recessions

Source: The McKinsey Quarterly / Richard F. Dobbs, Tomas Karakolev, and Francis Malige
Read this article: http://www.mckinseyquarte…e.asp?ar=1197&L2=21&L3=37

Most companies battened down the hatches during the recession of the early ’90s. But the more successful competitors pressed their advantages.

No Comments » Posted by Administrator / Best Practices and Strategy

Aug 31st 2003 Contracts: the Foundation for a Flexible Economy

Source: Discovery@Olin / Todd Zenger
Read this article: http://www.olin.wustl.edu…covery/Feature.cfm?sid=88

Professor Todd Zenger examines issues regarding
trust, envy, and committed relationships. His studies show that
contracts, and the legal system that supports them, provide the
foundation on which a flexible and responsive economy is built.

No Comments » Posted by Administrator / Legal and Organizational Behavior

Aug 30th 2003 Time To Build Your Dream Team

Source: Optimize / Lou Adler
Read this article: http://www.optimizemag.com/issue/005/culture.htm

Poor hiring decisions and haphazard personnel strategies can hurt the organization. Start looking now for top talent you’ll want as the economy bounces back.

Editor’s Note: good advice to be had regardless of industry or economic conditions…

No Comments » Posted by Administrator / Human Resources and Management

Aug 30th 2003 Perspectives on Business Innovation Special Edition: Adaptive Supply Chain

Source: CGEY Center for Business Innovation (CBI)
Read this article: http://www.de.capgemini.c…4/AdaptiveSupplyChain.pdf

The vision of the adaptive enterprise is one that is familiar to all of us: an organization that thrives in a volatile business environment, responds and adapts to business changes, co-evolves with the market, and accelerates innovation through collaboration.

Needless to say, an adaptive supply chain must be supported by adaptive IT architectures and adaptive management models that extend an organization’s capability to rapidly adapt to changing business conditions. Quite simply, when an organization builds these levels of capabilities, it constructs an adaptive supply chain.

This special issue of Perspectives on Business Innovation discusses the various facets and capabilities of an adaptive supply chain—from channel and supplier collaboration to procurement and fulfillment. Drawing on the expertise of CGEY’s more than 2,000 global practitioners, it addresses coming trends in the supply chain. And by tapping the knowledge of 5,000 information technology practitioners, it offers perspective on the potential of adaptive IT.

Also examined is how a number of companies have been steadily evolving their supply chains to be more flexible and adaptive.

No Comments » Posted by Administrator / IT / Internet / E-Business and Operations

Aug 29th 2003 Blocks to Customer Focus

Source: ManagerWise.com / Jim Clemmer
Read this article: http://www.managerwise.co…ank/kb264.html&zone=kbank

Several considerations for an effective customer service program as part of core strategy to serve customers well.

No Comments » Posted by Administrator / Customer-Related and Trends / Analysis

Aug 29th 2003 Awake at the Switch

Source: Context / John Sviokla
Read this article: http://www.contextmag.com…rsGuide.asp?process=print

Three simple principles can keep customers from becoming disloyal.

No Comments » Posted by Administrator / Customer-Related and Trends / Analysis

Aug 29th 2003 Rethinking Strategy in a Networked World (or Why Michael Porter is Wrong about the Internet)

Source: strategy+business / Don Tapscott
Read this article: http://www.strategy-busin…/press/article/19911?pg=0

The Harvard strategy guru errs when he says partnerships erode competitive advantage, the author contends. Instead, they are now central to business success.

Editor’s Note: This article is basically a long retort to a HBR article by Michael Porter; though it makes some valuable points, its tone sounds like the desperate complaints and pleas for justice of a vanquished opponent…

Editor’s Follow-up: I just found a Business 2.0 article (”And Then, Just When You Thought the ‘New Economy’ Was Dead …” by Jerry Useem) which sheds a bit more light into the dispute between Porter and Tapscott. Read it at
http://www.business2.com/articles/mag/0,1640,16684,00.html

No Comments » Posted by Administrator / Strategy and Trends / Analysis

Aug 29th 2003 Sp*m Laws

Source: David E. Sorkin
Read this article: http://www.spamlaws.com/

Just the facts, ma’am, about this email marketing problem so controversial we don’t dare spell out its name, lest our email to you be filtered. Looking for the lowdown on unsolicited commercial email (UCE)? This no-frills site provides listings of all sp*m laws in the United States, Europe and other countries, as well as links to relevant cases and articles. You’ll also find a comprehensive list of additional sites devoted to current legal and preventative measures. It’s quick, lean and mean, brought to you by David E. Sorkin, Associate Professor of Law, at The John Marshall Law School, at the the Center for Information Technology and Privacy Law. [WDFM Annotation]

No Comments » Posted by Administrator / Legal and Marketing / Sales

Aug 28th 2003 Art of the Auction

Source: CFO Magazine / Edward Teach
Read this article: http://www.cfo.com/articl…,5309,9115||M|547,00.html

Soliciting bids is an effective way to sell a business — but review your strategy first.

No Comments » Posted by Administrator / Finance and Operations